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SK Car Care

Privacy Notice (KVKK)

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Protection of personal data

Last updated: 2 October 2026

This notice explains, under Article 10 of Türkiye's Personal Data Protection Law No. 6698 (“KVKK”), how SK Car Care processes your personal data when you visit this website and leave a booking or quote request.

1. Data controller

The data controller is SK Car Care (the “Business”).

  • Address: SKCARCARE, Yeşilce, Barbaros Cd. NO:17/A, 34418 Kağıthane/İstanbul
  • Email: iletisim@skcarcare.com
  • Phone: +90 545 317 31 62
  • You can also reach us through the contact page of this website.

2. Personal data we process

  • Identity and contact: full name, phone number, optional email address.
  • Vehicle and booking details: vehicle make/model, optional plate, chosen service, booking date and time, request code.
  • Messages and notes: your message on forms or WhatsApp, your note, and our internal notes about your request.
  • Security data: IP address, browser information and access logs (to protect the site and forms from abuse).
  • Usage data (only if you allow it): page views and clicks (Google Analytics). See the Cookie Policy for details.

We do not ask for special categories of data such as health, religion or political opinion; please do not enter such information in forms.

3. Why we process it

  • To receive, assess, confirm and calendar your booking and quote requests,
  • To provide the service and send confirmation, rejection, cancellation, reminder and “your car is ready” messages by WhatsApp or email,
  • To answer your questions and manage customer relations,
  • To meet legal and financial obligations and protect our rights in a dispute,
  • To keep the website secure,
  • With your permission, to create anonymous usage statistics so we can improve the site.

4. Legal grounds

Under KVKK Art. 5/2 your data is processed because it is directly related to forming or performing a contract (booking and service delivery), to meet our legal obligations, to establish, exercise or protect a right, and for our legitimate interests (security, record keeping) provided your fundamental rights are not harmed. Analytics cookies and any analytics-related transfer abroad rely on your explicit consent, which you can withdraw at any time.

5. How we collect it

Through the booking and quote forms on the website, WhatsApp, phone and email, in electronic form.

6. Who we share it with

We do not sell your data. We share it only as needed with these service providers:

  • Hosting and infrastructure providers: the servers holding the website and database.
  • Google (Calendar): to put confirmed bookings in the calendar (name, service, phone and vehicle may appear in the event description).
  • Meta / WhatsApp Business: to send booking notifications by WhatsApp (your name, service, date, time and phone number).
  • Google (Maps): to show a map on the contact page; when you load it, your browser connects to Google.
  • Google (Analytics): only if you allow analytics cookies.
  • Our email provider: if a notification email is sent.
  • Authorised public bodies: where the law requires it.

Transfers abroad: servers of providers such as Google and Meta may be outside Türkiye. These transfers are made under KVKK Art. 9, relying on the safeguards the law provides or, where needed, your explicit consent.

7. Retention

We keep request and booking records for the duration of the service relationship and for up to 2 years afterwards, or longer where a legal retention duty applies. After that your data is deleted, destroyed or anonymised. Security logs are deleted after a reasonable period. Analytics data is kept for the period set in Google Analytics.

8. Your rights (KVKK Art. 11)

By applying to the data controller you may:

  • learn whether your data is processed and request information about it,
  • learn the purpose and whether it is used accordingly,
  • know the parties it is transferred to in Türkiye or abroad,
  • ask for correction of incomplete or inaccurate data,
  • ask for deletion or destruction under KVKK Art. 7 and for this to be notified to third parties it was transferred to,
  • object to a result against you arising from automated analysis,
  • claim compensation for damage caused by unlawful processing.

9. How to apply

Send your request in writing with information that identifies you, by email to iletisim@skcarcare.com or to SKCARCARE, Yeşilce, Barbaros Cd. NO:17/A, 34418 Kağıthane/İstanbul. We conclude requests within 30 days at most. If you are not satisfied with the answer, you may complain to the Personal Data Protection Authority.